Champions of change
Change can be scary, but only if it's communicated in the wrong way. We'll work with you to build a customised change approach, that informs and inspires your people.
By implementing tried and tested strategies that combine creativity and science, you’ll create champions of change, driving lasting transformation and progress.
Change starts from within
We use a communication approach that clearly defines the change and your vision for the future. By defining the WHY, WHAT, WHEN and HOW, we’ll empower and inspire your employees to be part of the change process, driving success from within.
Understand
By thoroughly understanding your vision for change, we’re able to find the most effective ways to bring it to life.
Assessment
- Change readiness surveys
- Focus groups / interviews
- Stakeholder mapping
- Change communication workshop
Strategize & Plan
We apply our strategic thinking, creative problem solving and employee-first mindset to actively engage employees in your change journey.
Campaign Development
- Internal strategy message house
- Creative identity
- Campaign strategy and planning
Create
These days, it’s not just what you say, but how you say it that counts. We’ll bring your change to life through a carefully crafted combination of words, creative solutions and immersive multimedia.
Copywriting & Design
- Emailers & newsletters
- Blog posts / articles
- Posters / screensavers / banners
- Internal social channel posts
- Presentations
- Toolkits / playbooks
Illustration
- Cartoon characters & series
- Visual strategy / journey maps
Digital
- Videography and photography
- Microsites
Interactive
- Townhalls / workshops
- Gamification
- Conversation cards
Activate
We’ll work with you to build an internal communication function at your organisation that harnesses the highest standards, policies, and governance frameworks, creating a strong foundation for success.
Project Management
- Ongoing creative and strategic support
- Regular status meetings / reporting
Knowledge / Skills Transfer
- On-the-job-training
- Skills-development (see our Academy page for more details
Measure
True success comes from learning and improving, which is why our custom-made measurement systems are fundamental in paving the way for bigger and better things.
Measurement
- Key metrics scorecard
- Pulse surveys
- Retention quizzes
- Review meetings
The power of one
When one of the EMEA region’s largest financial services firms went through an acquisition and mergers process, employees from different organisations needed to be brought together under a single brand. The merger would significantly change ways of working for everyone, and required a sensitive and phased approach, focusing on individual opportunities and future prospects, whilst at the same time communicating potentially negative outcomes.
Testimonials
Our recent merger process caused uncertainty for our people, creating fears about job security. By developing an exciting vision for our future, you inspired a tangible sense of buy-in, new energy and excitement.
Effective change communications
Whether you're changing technology, business practices, leadership or going through a merger and acquisition, change communication plays a fundamental role in moving people from where they are today to where you want them to be. When you get change communication right, you can inspire action and promote ownership, helping your employees to adapt and thrive in response to transformation. Our free toolkit is packed with top tips for effectively communicating change and driving success in your organisation. What are you waiting for? Download it now.